Orchid House Polanco, In Mexico City (Polanco)
Bedding Configuration
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a smoke detector
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Information
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
pets: Pets not allowed general: Gap period enforced between guest stays - 24 hours Professional property host/manager Property confirms they are implementing guest safety measures Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff wears personal protective equipment Masks are available to guests Protective clothing is available to guests Gloves are available to guests No cribs (infant beds) available No rollaway/extra beds available Minimum guest age is 18 Caters to adults only No elevators
