Published Fri, Feb 28, 2026
Probably the best city hotel in Hanoi when it comes to location and service quality! The service staff members in the Pan Pacific Hanoi Executive Lounge were wonderful to us. They put in their best...
Pan Pacific Hanoi is a luxurious 5-star hotel located in the Ba Dinh District of Hanoi, Vietnam. Situated at the confluence of the Red River and West Lake, the hotel offers 272 elegantly furnished rooms and suites with breathtaking views of West Lake, Truc Bach Lake, and the Red River. Guests can enjoy a range of amenities, including an indoor pool, a fully equipped fitness center, and multiple dining options such as the Ming Restaurant and The Summit rooftop bar. Its strategic location provides easy access to cultural landmarks like the Tran Quoc Pagoda and the Ho Chi Minh Mausoleum, making it an ideal choice for both business and leisure travelers.
Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
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Based on 2661 reviews
4
Sleep Quality
4.5
Location
4.2
Rooms
4.4
Service
4.5
Value
4.2
Cleanliness
4.6
Published Fri, Feb 28, 2026
Probably the best city hotel in Hanoi when it comes to location and service quality! The service staff members in the Pan Pacific Hanoi Executive Lounge were wonderful to us. They put in their best...
Published Tue, Feb 28, 2026
A very positive experience. Check-in was efficient and friendly. The concierges were helpful. The room was comfortable and everything worked well. The breakfast buffet was one of the best we have...
Published Fri, Jan 31, 2026
The public areas were great, there’s a rooftop bar where you can get drinks and small meals. We used this every night that we were there. The staff were great. The only downside was that the room had...