NYX Hotel Bilbao by Leonardo Hotels, In Bilbao (Bilbao City Centre)
Bedding Configuration
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Information
Front desk staff will greet guests on arrival.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-out is available.
- Enhanced food service safety measures are in place.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
pets: Pet maximum weight in lb is 33 Maximum number of pets per room 1 Pet maximum weight in kg is 15 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended Pets allowed general: Gap period enforced between guest stays - 24 hours Shield between guests and staff in main contact areas Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Staff wears personal protective equipment Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Food service has been amended for enhanced safety Essential workers only - NO Protective clothing is available to guests Electrostatic spray is used for disinfection Gloves are available to guests Masks are compulsory at the property No rollaway/extra beds available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Contactless check-out is available Property confirms they are implementing guest safety measures Contactless food service / room service is available Property confirms they are implementing enhanced cleaning measures Reservation might be required for some facilities onsite Parking height restrictions apply Commonly-touched surfaces are cleaned with disinfectant
