Published Sun, Feb 28, 2026
Excellent hotel in a great location. Staff really friendly and helpful. Comfortable beds and great pillows
The Occidental Bilbao is a large, fully renovated 4-star hotel known for its comprehensive facilities and excellent connectivity, situated in the Santutxu neighborhood, near the Basílica de Begoña. Featuring 200 spacious, modern rooms, the hotel is particularly noted for its extensive recreational amenities, including a fantastic seasonal rooftop swimming pool and sun terrace with city views, a large fitness center, and a full spa with a heated indoor pool and sauna (available for a fee). Its location, adjacent to the Basarrate metro station, ensures easy and rapid access to the Old Town and the Guggenheim Museum, making it a very well-equipped and practical choice for both leisure and business travelers seeking comfort and extensive amenities outside the immediate city center.
Features 200 spacious, fully renovated, and modern rooms designed for comfort and functionality, utilizing warm tones and contemporary furnishings. Accommodations range from standard double rooms to various deluxe options, with all units equipped with air conditioning, complimentary Wi-Fi, a minibar, and a work area. The rooms are noted for their high standards of comfort and brightness, ensuring a relaxing stay, while specific family and connecting rooms are available to comfortably cater to groups and longer stays.
Features 200 spacious, fully renovated, and modern rooms designed for comfort and functionality, utilizing warm tones and contemporary furnishings. Accommodations range from standard double rooms to various deluxe options, with all units equipped with air conditioning, complimentary Wi-Fi, a minibar, and a work area. The rooms are noted for their high standards of comfort and brightness, ensuring a relaxing stay, while specific family and connecting rooms are available to comfortably cater to groups and longer stays.
Provides a comprehensive and high-quality dining experience primarily through its main buffet restaurant, which serves a lavish breakfast, lunch, and dinner featuring varied local and international cuisine with fresh, seasonal ingredients. For a more casual and focused culinary experience, the hotel also operates a pleasant cafeteria/bar. This relaxed venue is perfect for enjoying light snacks, tapas, coffee, or a pre-dinner drink, ensuring guests have convenient and varied options for meals and refreshments throughout their stay.
| Room type | Description |
|---|
Distinguished by its extensive recreational facilities, offering guests a high level of relaxation and physical activity. The highlight is the fantastic seasonal rooftop swimming pool and sun terrace, which provides magnificent panoramic views over the city. For year-round wellness, the hotel features a well-equipped, large fitness center and a full-service spa area (available for a fee), which includes a luxurious heated indoor pool, a soothing sauna, and various treatment rooms, providing a comprehensive retreat for unwinding and maintaining wellness.
| Room type | Description |
|---|
| Room type | Description |
|---|
Based on 1612 reviews
4
Sleep Quality
4.5
Location
4.0
Rooms
4.5
Service
4.4
Value
4.1
Cleanliness
4.6
Published Sun, Feb 28, 2026
Excellent hotel in a great location. Staff really friendly and helpful. Comfortable beds and great pillows
Published Sun, Dec 31, 2025
We really emptied our stay here. Very clean, comfortable rooms. Good showers. Lovely,friendly staff. Delicious food, especially the breakfast. I was disappointed that we had to pay so much for the...
Published Mon, Nov 30, 2025
Excellent hotel and recommended for safe stay. Metro station was only a 2 minutes walk away. The staff were very cordial and supportive to any needs.